Cart
0
FAQs for StoreLusso
1. What kind of products does StoreLusso offer?
We specialize in offering a curated selection of the best-selling products across multiple categories, including home essentials, beauty, tech gadgets, fitness tools, and more. Every item in our store is handpicked for quality and customer satisfaction.
2. How long does shipping take?
At StoreLusso, we aim to deliver your order as quickly as possible. Standard shipping takes approximately 5–10 business days, depending on your location. We also offer expedited shipping options at checkout for faster delivery.
3. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of receiving it for a full refund or exchange. Please ensure that the product is unused and in its original packaging.
4. How can I track my order?
Once your order has been shipped, we will send you a confirmation email with a tracking number. You can use this number on our website’s tracking page to check the status of your delivery.
5. Do you offer international shipping?
Yes! StoreLusso offers international shipping to many countries around the world. Shipping fees and delivery times will vary based on your location. Please refer to our shipping policy for more details.
6. What payment methods do you accept?
We accept a variety of payment options including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
7. How do I contact customer support?
Our customer support team is here to help! You can reach us via email at support@storelusso.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
8. Do you offer discounts or promotions?
Yes! We frequently offer special discounts and promotions to our customers. Sign up for our newsletter to be the first to know about exclusive deals and new product arrivals.
9. Can I cancel my order after it's placed?
If you need to cancel or make changes to your order, please contact us immediately. We can only make modifications or cancel the order before it has been shipped. Once shipped, you will need to follow our return process.
10. Are your products covered by a warranty?
Many of our products come with a manufacturer’s warranty. For details on specific product warranties, please refer to the product page or contact our customer service team for more information