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Privacy policy
This Privacy Policy describes how StoreLusso ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from storelusso.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page and the "Last updated" date will be revised where applicable.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources depending on how you interact with our Services.
We may use your information to:
Provide, operate, and improve our Services
Communicate with you
Fulfill orders and manage transactions
Comply with legal obligations
Enforce our terms and protect our business and users
What Personal Information We Collect
The type of personal information we collect depends on your interaction with our Site.
Information You Provide Directly
Name, address, phone number, and email
Billing and shipping details
Payment confirmation details
Account login details (username, password, security information)
Customer support communications
Providing certain information may be necessary to access specific features of the Services.
Information We Collect Automatically (Usage Data)
We may automatically collect information about your interaction with our Services using cookies and similar technologies. This may include:
Device and browser information
IP address
Network connection
Browsing behavior and interactions
Information from Third Parties
We may receive information from third parties such as:
Service providers (e.g., Shopify)
Payment processors (for secure payment handling)
Analytics and advertising partners
All third-party data is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products and Services
We use your information to:
Process payments and fulfill orders
Manage your account
Send updates related to orders, returns, and transactions
Arrange shipping and handle returns
Marketing and Advertising
We may use your information to:
Send promotional emails, SMS, or offers
Show relevant advertisements
Personalize your experience on our Site and other platforms
Security and Fraud Prevention
We use your information to detect and prevent fraud or unauthorized activity. You are responsible for keeping your account credentials secure.
Customer Support and Service Improvement
We use your information to:
Provide customer support
Improve our Services and user experience
Cookies
We use cookies and similar technologies to:
Operate and improve our website
Remember your preferences
Analyze user behavior
Deliver relevant advertising
You can manage cookies through your browser settings. Please note that disabling cookies may affect website functionality.
For more information, visit Shopify’s cookie policy:
https://www.shopify.com/legal/cookies
How We Disclose Personal Information
We may share your personal information with:
Service providers (payment processors, shipping partners, IT services, analytics)
Marketing and advertising partners
Affiliates within our business
Legal authorities when required by law
We may also disclose information:
To complete transactions
With your consent
In connection with business transfers (e.g., merger or sale)
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. If such data is identified, it will be deleted upon request.
Security and Data Retention
We take reasonable measures to protect your information, but no system is completely secure.
We retain personal information only as long as necessary to:
Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements
Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Request data portability
Restrict or object to processing
Withdraw consent at any time
Opt out of marketing communications
We will not discriminate against you for exercising your rights.
To make a request, contact us using the details below.
Complaints
If you have concerns about how we handle your data, please contact us. You may also have the right to file a complaint with your local data protection authority.
International Users
Your information may be transferred and processed outside your country. Where required, we use legally approved safeguards for international data transfers.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: support@storelusso.com